Technically, the day starts at 9, but there’s someone waiting outside by 8:50, and before my co-worker can take the sign-in out to them and take their temperature, Bethany the Intake Coordinator comes in to give a quick briefing. Two people have called ahead of time; their issues are complicated, so we need to get […]
Some years ago, when we first began writing newsletters, one of the things we learned is that even though we have existed since 1983 and have been in downtown Charles Town since 2000, not many people knew much about us. Our motto for a time was Jefferson County’s Best Kept Secret. We seem to be […]
